Refund & Cancellation Policy

• A subscription starts when payment succeeds and runs for the period shown on the plan (for example 4 weeks). It does not auto-renew.
• If your Trainer does not respond, ends the engagement early, or you cannot continue for a genuine reason, you can request a pro-rata refund of the unused days at any time during the active period.
• Days already used, and subscriptions that have ended, are not refundable.
• If a payment was captured but the subscription was not activated (technical failure), the full amount is refunded automatically or on request.

Profile boosts purchased by Trainers are non-refundable once the boost is live. App-usage fees invoiced to Trainers are non-refundable once the billing period has started.

1. Email support@techviron.com from the email linked to your account, or use Send feedback inside the app.
2. Include the Trainer’s name, the plan, the payment date and the Razorpay payment ID from your receipt.
3. We respond within 3 working days.

Approved refunds are issued through Razorpay to the original payment method. Banks and card networks usually credit the amount within 5–10 working days; UPI refunds are often faster. We cannot refund to a different account.

You can stop a coaching relationship at any time from the chat (Leave trainer) and delete your account from Profile → Delete account. Cancelling does not by itself trigger a refund — request one as described above if days remain.